Terms and Conditions

Customer Privacy Policy

Live Light respects your privacy.  All personal information collected on this site for the purpose of ordering and delivery of goods will be kept confidential.  Information will not be sold, reused, rented, disclosed for purposes other than the delivery of your order.  Your information will only be used to process your order and to provide you with the best possible service.  See our full privacy policy here.

Payment

Payments made in ZAR (South African Rand)  may be made via Visa, MasterCard, Bitcoin, Instant EFT (in South Africa) and Masterpass and are processed via our chosen payment gateway Payfast. PayFast is PCI DSS level 1 compliant. PCI DSS stands for Payment Card Industry Data Security Standard and is a PASA (Payment Association of South Africa) regulation in South Africa.

Payments made in all other supported currencies are made via PayPal.  You will be directed to the Paypal website in order to make secure payment, with or without a PayPal account.  Your payment will be processed securely via Paypal before being directed back to the Live Light.

Our Third-party providers only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us and we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled.

Currency Used

The country of purchase is South Africa and the default transaction currency is South African Rand (ZAR). If switching to any other currency, your purchase will be processed via PayPal in your elected currency.  If the currency is not available, you can process your order using South African Rands. Your credit card will be charged according to the exchange rate of your own banking institution.

VAT (Value Added Tax)

At this time Live Light is a fledgling company and is not subject to pay value added tax for products or services sold.  All prices exclude VAT or any form of tax irrespective of country of purchase. Note that if you are ordering from any country besides South Africa, the goods may be subject to import duty.  This will vary by country.

Promotional Codes

We may offer discounts and promotions which will apply to certain purchases made through our website.  These will be valid for a specific period of time and cannot be used in conjunction with other promotional codes or discounts.  Note that there is no returns or refunds on promotional or discounted items.

Product Information and Gemstone Properties

Information and advice pertaining to products and gemstone properties is of a general nature and is not intended to represent any form of medical or other advice.  Our products are not a replacement for any medical treatments.

Responsibility

Live Light takes responsibility for all aspects relating to the sale and delivery of goods sold on livelight.life .

Disclaimer

Live Light endeavors to ensure that all products are made to the best quality standards and all information on this website is as accurate and up to date as possible. However, due to the possibility of human and technical errors, Live Light accepts no responsibility for the accuracy or completeness of information provided on this website. While we try to have displayed items in stock at all times,  there may be a delay in updating the stock levels on our website. Should an item you have ordered not be in stock, you will be contacted by our team.

Use of this website

This website may be used by legitimate customers to browse our products and to make purchases. Persons may not use this site for any purposes such as fraudulent transactions,  or to copy, reproduce, republish or redistribute any of the images, products or content.  Sale of products is for individual personal use and by using this site you agree not to use it for commercial purposes.  Contact us for wholesale prices and information at info@livelight.life

Live Light  may change this agreement or any part thereof at any time without notice.

Live Light Life (PTY) LTD  (2019/262412/0) T/A Live Light  is governed by the laws of South Africa and chooses South Africa as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication.

The purchaser agrees to use the purchased products only for their intended purpose and assume full responsibility for any loss or damage arising out of their use.

Links

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by our privacy policy or our terms of service.

Contact

Contact us via email at info@livelight.life