Live Light ships globally. All orders are shipped from Kwazulu-Natal in South Africa via DHL or The Courier Guy unless otherwise arranged.
Orders are processed and shipped within 3-5 days, with the exclusion of custom or back-ordered items. You will be sent an email notification on order dispatch. Our website allows multi-currency shopping. All orders placed in South African Rands (ZAR) are processed via Payfast and all other currencies are processed by PayPal. If your currency is not available, the order will be processed in South African Rand (ZAR) and will be subject to the exchange rate of your financial institution.
South Africa
- We offer express shipping via courier service on all orders
- Shipping is FREE for all orders over R500
- For orders under R500 the value of shipping will be calculated on checkout. Please ensure that you enter your suburb for accurate costing.
- For Orders in Durban, we offer a free pick up option from Umhlanga Rocks
USA & Rest of the World
- Express delivery via DHL on all orders
Our shipping rates and options for free delivery are listed below. Find your country zone here.
| Country Zone | Shipping in ZAR | Shipping in USD | Free order Threshold ZAR | Free Order Threshold USD |
|---|---|---|---|---|
| Zone 1 | 240 | 15 | 1200 | 70 |
| Zone 2 | 240 | 15 | 1200 | 70 |
| Zone 3 | 240 | 15 | 1200 | 70 |
| Zone 4 | 300 | 18 | 1500 | 80 |
| Zone 5 | 300 | 18 | 1500 | 80 |
| Zone 6 | 350 | 20 | 1500 | 80 |
| Zone 7 | 380 | 22 | 1600 | 85 |
| Zone 8 | 420 | 25 | 2000 | 120 |
| Zone 9 | 510 | 30 | 2500 | 140 |
You will be advised of shipping duration and provided a tracking number at the time of dispatch. For any issues regarding shipping or parcel receipt contact us at info@livelight.life.
International Orders may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. Additionally, duties and taxes may apply upon arrival in the destination country for international orders. Customs duties, foreign taxes and other import fees are for payment by the customer and are not included in the sales and shipping price. Please contact your local customs office for further information regarding taxes and duties.
Live Light is not responsible for delays in delivery due to unforeseen circumstances, such as natural disasters or delivery company strikes.
Back Ordered Items
If an item is out of stock or on back order, we will make the item to order. Your item will be shipped as soon as possible. You will be updated with an estimated delivery date on order processing and throughout the process of construction. Your card will be charged upon order.